Loose threads
They are a great design but I've only worn them once and the tread around the button and on the inside right leg is failing- please see photos attached.
Is this normal or is it faulty sewing?
Regards
Ben Dent
O'Neill Australia
Hi Ben,
This definitely seems like untrimmed threads, rather than stitching coming undone. So no harm to the product, but harmful to our reputation and quite embarrassing as these should have been trimmed in the factory! Please take a pair of sharp scissors and trim them off. If you have any further trouble with these areas we can help you send them back for replacement, as this conversation will be on record that we asked you to do this. Apologies for the inconvenience.